Testimonials | Customer Reviews

"These people at Arrkann are the greatest. From sale, to financing, to service, and parts. Every one was friendly and helpful. Special thanks to Gord and Michelle were fantastic. I would highly recommend them to anyone who wants to buy an RV New or Used.” - Manuela B. June 2016

"Amazing. Any question we had answered, any problem/concern/ issue handled quickly and completely. So very good with first time buyers. Friendly no pressure sales. After shopping around our choice was clear.” - Sean C. May 2016

"Always went above and beyond ” - Jason P purchased a pre-owned 2005 R-Vision Trail Cruiser 21RBH Febuary 2014

"I would send my friends to Wayne because out of all the dealerships I visited-he was one of two sales people who was just showing me what they had-not a pushy salesmen, no games-he was a very good. ” - Heather J. purchased at 2015 Viking 17BH Travel Trailer June 2014

"If I ever decide to upgrade, I would go to Arrkann only. But since I have such an awesome trailer, don't be looking for me anytime soon.” - Laurie S. purchased a 2014 Forest River Surveyor SC189 Travel Trailer Febuary 2013

"Rob went over and above making sure that we received the right trailer for what we wanted. By far he went over and above to make us happy. I cant say it enough how great his service was.” - Bryan and Nicole L. purchased a 2015 Forest River Avenger 28DBS TE August 2014

"Heading out to go camping on a Friday and the fridge went out. Was able to bring it right over and they looked at it right away under warranty and we were off. Awesome service. Thanks Bill” - Tom L. purchased a 2014 Keystone Passport 23RB Febuary 2014

"Neil recommended the perfect trailer for our family! We were visiting our family in Calgary and were able to buy it from the location with no problems or having to go out of our way. We used it over 15 times in the 2014 season including a 2 week trip to BC!”
And that finance was
“Quick and painless!” - Jackie R purchased a 2014 Keystone Passport 33BH Travel Trailer April 2014

"Pat was fantastic. Did not know this type of good customer service still existed today, especially in Alberta.”
and
“Carissa provided excellent service in a timely, professional and courteous manner.” - Dave B. purchased a 2015 Forest River R-Pod RP178 Travel Trailer Febuary 2014

"Wonderful people, experience. Memorable and an amazing gift. I have nothing but good things to say about every single person I dealt with.” - Tara B purchased a 2014 Forest River Viking 2107 Fold Down

"Very good selection and great sales people. I recommend ArrKann Trailer all the time for anyone looking for a trailer.” - Dana G. purchased a 2014 Keystone Springdale 282BHSE Travel Trailer June 2014

"Gord and all other staff that were involved with the purchase of our trailer were very good ” - Barry H. purchased a pre-owned 2011 Keystone Avalanche Fifth Wheel September 2013

"We have no complaints the techs take the time to explain things to you I even told the people in service to give themselves a pat on the back everyone has been just gone above the call of duty with us we have been very very happy keep up the good work." - Lawrence Z. purchased a 2014 Forest River Crusader 295RST TE June, 2013

"I have recommended ArrKann several times to friends. I have nothing but good things to say about ArrKann! You have me as a fan"
and about our parts department,
"This is the best parts store around! Love the new merchandizing layout. Really well set up and the displays are nicely laid out. The merchandise is clean and new (unlike a lot of other places where you have to blow the dust off it.) You always have what I want so no need to go anywhere else.” - Chris T. purchased a 2013 Keystone Passport Elite 23 March, 2013

My name is Deb Mandamin and I recently bought a tent trailer from Arrkann. I was returning to Edmonton tonight and the hitch came apart while we were driving. I ended up broken down on a bridge on a very busy highway. I was with a 13 yr old child n feeling very vulnerable and afraid that we would be hit on this highway. There was a big rig that passed us and then pulled over n it's owner walked over and immediately started to help me re hitch the trailer. He stated that the hitch was loose and if I pulled off the bridge to a safer location he would fix the hitch issue. Well in no time he had the hitch repaired and ensured that we would make it home safely!
He stated that his daughter was the manager of the Sherwood Park parts dept. (Cassandra)!
I want to say a heart felt THANK YOU to Papa Joe! He is living proof that angels walk among us.
Arrkann is indeed fortunate to have quality ppl like Papa Joe and Cassandra included in the Arrkann family!
Thank you again words alone cannot express how very grateful I feel tonight! - Debra Mandamin

I would like to take this opportunity to thank you for making our experience in purchasing our trailer very pleasurable. We had been to a number of RV Centres and never received the warm welcome like we were given at ArrKann. Our experience up until this time was very troubling. We had walked into a number of companies and were not even acknowledged that we were there. In one place three salesman walked right by us without even a 'hello'. At one company, the second time we were there, we had to request assistance before anyone would speak to us and when we did and told them what automobile we drove they said they didn't have anything for us. We know that that company carries lightweight trailers but it seemed that they did not want to spend the time assisting us, it was like they judged us at first sight and perhaps felt that there would be no sale. We did not have this type of experience at ArrKann. We were greeted at the door by Terry. One of the managers also greeted us and asked what we were interested in. We explained what vehicle we had and he immediately called Terry over and right away she knew which trailers to show us. Terry was extremely friendly and very knowledgeable about the trailers. We were extremely happy with the service and how quickly everything was put together. One thing for sure Terry and your company have made us ArrKann customers for life. If any of our family or friends ever are in the market for a trailer we will be sending them in to see Terry.
Thank you so very much for all your help. - Robert & Donna Zaychkowsky

Hi David,
It's been awhile since event day happened and I'm sure we're all busy busy, but I wanted to say thank you very much for your time and generous donation to the Edmonton Relay For Life.
This year a new team won the RV - see attached picture. They were quite happy to have a nice place to sleep and relax for the long haul.
Thank you for your support and time to make our event a success - please see our impact statement here from the Canadian Cancer Society. We could not achieve success without sponsors such as Arrkann RV.
Thank you, and we hope to be in contact for next years 2015 Edmonton Relay. - Patrick

Arrkann is a the dealership to buy an RV. From sales to service we had a great experience. Our salesman Wayne is very experienced and was able to assist us to purchase just the right trailer to meet our needs.
We have had the trailer out a coupe of times already and if is perfect. We are also very impressed with the service department.
The couple of repairs we needed done were completely quickly. The service department provides you with a very easy to read report on the work you requested and exactly what was done to remedy the problem. Very professional. Thanks to all at Arrkann.
Thank you again words alone cannot express how very grateful I feel tonight! - Bill

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